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Archive for April 2017

A PR nightmare for United Airlines’ forced an apology from United CSO Oscar Munoz after a video clip emerged of a passenger being dragged off one of its planes by three security officers for refusing to leave an “overbooked” flight.

By MMI-2 | April 12, 2017

  United CEO Oscar Munoz says the airline won’t allow law enforcement officers to haul seated paying passengers off its flights again.  “We are not going to put a law enforcement official to take them off,” Munoz told ABC’s “Good Morning America” on Wednesday. “To remove a booked, paid, seated passenger — we can’t do…

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