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A PR nightmare for United Airlines’ forced an apology from United CSO Oscar Munoz after a video clip emerged of a passenger being dragged off one of its planes by three security officers for refusing to leave an “overbooked” flight.
United CEO Oscar Munoz says the airline won’t allow law enforcement officers to haul seated paying passengers off its flights again. “We are not going to put a law enforcement official to take them off,” Munoz told ABC’s “Good Morning America” on Wednesday. “To remove a booked, paid, seated passenger — we can’t do…
Read MorePresident Trump Speech To Congress.
During President Trump’s address to the joint session of congress on Tuesday, February 28th, MMI-2 Interactive Research was there to catch America’s reaction to what proved to be an uplifting and unifying message. He delivered a message of unity and strength, with such comments as “the time for trivial fighting behind us”. Why this sudden…
Read MoreTools for Managing a New Year
One of the things that I noticed as I tried to adjust to a change in Presidential administrations was that Facebook needs to provide at least two additional emoji symbols. I’m not sure how they should be designed but they should clearly convey: Stupid! And WTF. As I move through my Facebook posts, I’ve tended…
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