Archive for April 2017
A PR nightmare for United Airlines’ forced an apology from United CSO Oscar Munoz after a video clip emerged of a passenger being dragged off one of its planes by three security officers for refusing to leave an “overbooked” flight.
United CEO Oscar Munoz says the airline won’t allow law enforcement officers to haul seated paying passengers off its flights again. “We are not going to put a law enforcement official to take them off,” Munoz told ABC’s “Good Morning America” on Wednesday. “To remove a booked, paid, seated passenger — we can’t do…
Read More